Malaysia Airlines is the flag carrier of Malaysia and a member of the Oneworld airline alliance.
What you need to know about Malaysia Airlines
We receive occasional complaints about Malaysia Airlines. Here’s a recent case where the airline changed its flight times and disrupted a passenger’s trip.
How to resolve a problem with Malaysia Airlines
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Malaysia Airlines mailing address
American Cruise Lines
Third Floor, Admin Bldg 1A MAS Complex A Sultan Abdul Aziz Shah Airport Subang
Selangar Darul Ehsan, Malaysia 47200
https://www.malaysiaairlines.com/us/en.html
Malaysia Airlines social media channels
Malaysia Airlines executive customer service contacts
Primary Contact
Emily Sheela Koshy
Head of Customer Relations
Third Floor, Admin Bldg 1A MAS Complex A Sultan Abdul Aziz Shah Airport
Subang, Selangar Darul Ehsan , Malaysia 47200
[email protected]
Secondary Contact
Roslan Ismail
Head of Global Sales
Third Floor, Admin Bldg 1A MAS Complex A Sultan Abdul Aziz Shah Airport
Subang, Selangar Darul Ehsan , Malaysia 47200
[email protected]
Yin May Lau
Group Chief Marketing and Customer Experience Officer
Third Floor, Admin Bldg 1A MAS Complex A Sultan Abdul Aziz Shah Airport
Subang, Selangar Darul Ehsan , Malaysia 47200
[email protected]
Chief Executive
Izham Ismail
Chief Executive Officer
Third Floor, Admin Bldg 1A MAS Complex A Sultan Abdul Aziz Shah Airport
Subang, Selangar Darul Ehsan , Malaysia 47200
[email protected]
How to get professional help with your Malaysia Airlines problem
If you need help with Malaysia Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get Help