You’re not paranoid. Someone is watching you — it’s Thrifty!

As Marc Markowitz drives out of the Thrifty car rental lot in St. Louis he has no idea that his whereabouts are being tracked. But when he returns the car, he receives an expensive surprise — someone was watching.

Hertz allowed me to cancel, but can Economy Bookings keep my money?

Days before Hurricane Irma hits Florida, a representative of Economy Bookings informs Stephen Sherman that he can cancel his Palm Beach-area Thrifty car rental with no penalty. So why is the company still holding on to his money two months later?

Happy trails (and a pumpkin or two) off the beaten path in Arizona

With its iconic painted deserts and vast, seemingly endless roads, Arizona is the ultimate off-the-beaten-path destination. But visit the Grand Canyon state during the off-season, when all the visitors have gone home, and it’s a special kind of quiet.

He accepted the upgrade and signed a contract. Now he wants his money back.

When Dave Dzurick rented a Chevy Spark from Hertz through Priceline, a Hertz agent persuaded him to spring for an upgrade. Priceline charges in advance for your wheels, but changing from the Spark to an Elantra would cost extra.
Just one problem: The agent who upgraded Dzurick in Milwaukee didn’t tell him.

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