Subaru

Subaru of America, Inc., based in Camden, New Jersey, is the United States-based distributor of Subaru’s brand vehicles, a subsidiary of Subaru Corporation of Japan. The company markets and distributes Subaru Symmetrical All-Wheel Drive vehicles, parts and accessories through a network with approximately 600 dealers throughout the United States.

Telephone
Main : (856) 488-8500
Customer service : 1-800-782-2783
Mailing address
One Subaru Drive
Camden, NJ 08103
Website
subaru.com/index.html

What you need to know about Subaru

We receive many complaints about Subaru. Here is a recent case where one of our readers received a car without a spare key.

How to resolve a problem with Subaru

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Subaru customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Michael D. Campbell,
Vice President, Service and Quality
Secondary
Jeffrey A Walters
Senior Vice President, Sales
Secondary
Jinya Shoji
Executive Vice President
Chief Executive
Thomas J. Doll
President and Chief Executive Officer

Frequently asked questions about Subaru

Subaru of America’s corporate headquarters is located in Camden, N.J. You can reach them at (800) 782-2783.
To access Subaru Starlink Connected Services, call (855) 753-2495.
If you have any complaints related to Subaru in Australia, contact Subaru Australia’s Customer Relations Team at 1800-22-66-43 (Monday to Friday, 8:30 am – 5:00 pm AEST) or email them at feedback@subaru.com.au.
Subaru Corporation’s main headquarters is in Ebisu, Shibuya, Tokyo, Japan.
Subaru Corporation is a Japanese multinational conglomerate primarily known for its line of Subaru automobiles. It was formerly known as Fuji Heavy Industries.
Subaru is not currently owned by Toyota. However, Toyota has a significant stake in Subaru, with both companies collaborating on various projects.

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