When Peter Verstage finds a wallet on a London bus, he tries to do the right thing and return it to its owner. Easier said than done.
Question: I found a wallet on the bus in London containing some cash, the business card of a personal banker at Wells Fargo in Denton, Texas, and a Wells Fargo Platinum credit card and debit card.
Being a good citizen, I emailed the personal banker suggesting that he contact his customer with my details so that I could return his property to him.
I received no reply, so I telephoned Wells Fargo’s customer service number on the debit card and explained the situation to the agent who answered. She said that the bank would not be prepared to contact their customer on my behalf, and the agent and I agreed that my only alternative was to spend the cash and throw away the wallet.
“Why doesn’t this Wells Fargo customer want his missing wallet?”