Why should I pay twice for the same river cruise?

Marjorie Sexton’s husband is unable to travel due to declining health. Should she have to pay the full cruise fare again to substitute her daughter for her husband on her Viking River Cruise? Read more “Why should I pay twice for the same river cruise?”

“Viking has told us one lie after another”

After the terrorist attacks in Brussels and Istanbul, Melissa Chapman thinks she deserves a refund for her summer river cruise. But as is the case with many of the problems that come our way on this site, timing is everything.
Read more ““Viking has told us one lie after another””

Case dismissed: Insurance won’t cover my river cruise

Read the fine print. Donald Stumpf didn’t — technically, no one ever offered him a contract — and now he’s out $7,274.

Stumpf booked a river cruise through Viking River Cruises in 2009, including a travel insurance policy through Trip Mate and airfare.

“Unfortunately we had to cancel in September, due to gall bladder attacks and eventual surgery,” he says. “We requested and received vouchers for a future cruise.”
Read more “Case dismissed: Insurance won’t cover my river cruise”