After a series of mishaps, including a missed flight, Anupam Shovakar wants the airline to step up and make things right. So will Turkish Airlines pay his claim? “Turkish Airlines made him miss his flight. Then it lost his bag”
The Federal Aviation Administration briefly banned flights to Turkey in July after a failed military coup. That’s a fact. “After banned flights, Turkish Airlines ignores customer”
If you thought we’d vanquished the evil 24-hour “hold” option for airline tickets, meet Sapan Parekh.
Parekh assumed — incorrectly, it turns out — that Turkish Airlines would refund his tickets if he canceled within a day.
Kathleen Quinn asked us for help. Then she un-asked us. Then she drifted away. Then she came back to us with a bombshell ending. “How can we help you if you go away?”
Turkish Airlines ignores its customers. It also ignores our advocates. “What to do when a company ignores you — and us”