Turkish Airlines made him miss his flight. Then it lost his bag

After a series of mishaps, including a missed flight, Anupam Shovakar wants the airline to step up and make things right. So will Turkish Airlines pay his claim? Read more “Turkish Airlines made him miss his flight. Then it lost his bag”

Sent to the wrong gate in Istanbul. Now she has to pay for a new flight

A small electronic glitch in Istanbul created a big headache for Hedwig Gadelrab on a recent trip from Miami to Cairo. That glitch caused her to end up at the wrong gate, and she missed her connection. So why won’t Turkish Airlines help her fix it? Read more “Sent to the wrong gate in Istanbul. Now she has to pay for a new flight”

I can’t get a visa, so why won’t Turkish Airlines refund my ticket?

Ron Patton’s trip to Turkey went from impending to impossible when Turkey stopped granting tourist visas to U.S. citizens. But Turkish Airlines won’t explain — to him or to our advocates — why it refuses to refund his airfare. Read more “I can’t get a visa, so why won’t Turkish Airlines refund my ticket?”

Half of my husband’s flight was canceled. Why wasn’t half of his airfare refunded?

When Beth Tenenbaum’s husband’s return flight on Turkish Airlines is canceled, she can only get a refund for the taxes included in the ticket cost. Can our advocates get the rest of his airfare back from CheapTickets.com? Read more “Half of my husband’s flight was canceled. Why wasn’t half of his airfare refunded?”

After banned flights, Turkish Airlines ignores customer

The Federal Aviation Administration briefly banned flights to Turkey in July after a failed military coup. That’s a fact. Read more “After banned flights, Turkish Airlines ignores customer”