After a series of mishaps, including a missed flight, Anupam Shovakar wants the airline to step up and make things right. So will Turkish Airlines pay his claim? “Turkish Airlines made him miss his flight. Then it lost his bag”
Ron Patton’s trip to Turkey went from impending to impossible when Turkey stopped granting tourist visas to U.S. citizens. But Turkish Airlines won’t explain — to him or to our advocates — why it refuses to refund his airfare. “I can’t get a visa, so why won’t Turkish Airlines refund my ticket?”
The Federal Aviation Administration briefly banned flights to Turkey in July after a failed military coup. That’s a fact. “After banned flights, Turkish Airlines ignores customer”
If you thought we’d vanquished the evil 24-hour “hold” option for airline tickets, meet Sapan Parekh.
Parekh assumed — incorrectly, it turns out — that Turkish Airlines would refund his tickets if he canceled within a day.
Kathleen Quinn asked us for help. Then she un-asked us. Then she drifted away. Then she came back to us with a bombshell ending. “How can we help you if you go away?”