When it comes to getting advice — especially financial advice — truth can be such a relative thing.
That’s what Heather Dratler delivered in her epic story on the things airlines insiders wish you knew, but are afraid to tell you.
The busiest summer for air travel is almost over.
But for many passengers, this flying season was the lyin’ season. Week after week, readers crammed my inbox with accusations that a flight attendant or customer service agent misrepresented the truth when they traveled.
If you travel, you’re probably so used to hearing certain catchphrases that you’ve become desensitized to them.