Help! I’m being charged $574 for hotel room damage I didn’t cause


Kevin Kiernan has many memories of his recent trip to Australia, but shattering the TV screen in his Melbourne hotel room isn’t one of them. So why is he being charged for this hotel room damage? Read more “Help! I’m being charged $574 for hotel room damage I didn’t cause”

If you’re on the road 365 days a year, heed this travel packing advice

What should you pack for your next trip?

Well, I’m not a fashion writer, but I do know what kind of clothes travel well. And you’ll want to heed my travel packing tips. Read more “If you’re on the road 365 days a year, heed this travel packing advice”

If hotel alarm clocks set you off, you’re not alone

Mention hotel alarm clocks to a frequent guest and you’ll probably get an earful. Those ever-present digital clock radios frequently evoke feelings of confusion, frustration and even rage. Read more “If hotel alarm clocks set you off, you’re not alone”

“You are clearly missing the big picture”

My recent critique of the phrase “for your convenience” in the hospitality industry brought out angry hotel managers, who insisted they were providing a convenience to their guests and that I was all wrong. Read more ““You are clearly missing the big picture””

Travelers, here’s how to stay safe in 2018

No one ever said travel was easy. But 2017, which featured terrorism, natural disasters and tumultuous politics, has added a new sense of uneasiness.

Not worried yet? Just browse back to the front page if you’re looking for another reason.

Go on. I’ll still be here when you get back. Read more “Travelers, here’s how to stay safe in 2018”