Marilyn Kaufman didn’t realize she was inviting an observer into her living room when she signed up for a lower car insurance rate. To secure a discount, her insurance company required her to keep a driving-tracker app active on her phone all the time. It monitored her braking and acceleration, but it also followed her while she walked her dog or sat at her kitchen table.
If you haven’t looked at airfares lately, you might want to sit down before you read this. The numbers on the screen aren’t a glitch. They’re the shocking new reality of a Middle East conflict.
When Cary Tatkin searched for the lowest airfare to Europe, he didn’t realize Lufthansa might be running its own search for the highest price it could extract from him.
Does it cost too much to travel?
For people like Tim Plyant, the answer is yes. This summer, he plans to avoid travel entirely — it’s just too expensive.
If you’re heading to the airport this weekend, you might want to pack a little extra patience. As of midnight Friday, the Department of Homeland Security is out of money, and that means the people keeping our skies safe are back to working for IOUs. (We discussed the effectiveness of federalized security screeners on Saturday, and we’re still having a great conversation if you want to join.)
The problem with artificial intelligence is simple: When travelers need it the most, it is the least helpful.
Don’t look now, but air travelers are paying more and getting less — and they’re fine with it.
Christina Anderson thought her hotel room in Reykjavik, Iceland, was refundable. But when her flight to Iceland was canceled because of bad weather, she made a stunning discovery: It wasn’t.
Sharmistha Das says she didn’t trash her Lyft. But her driver claims she dragged her bicycle helmet along the side of his door, leaving several long scuff marks.
When it comes to travel, is loyalty dead?
That’s the question many travelers have been asking themselves during a record-breaking summer.
