When Norwegian Cruise Line put Christopher Yanchak on its dreaded “Do Not Sail” list, he was shocked. There had been an incident on a cruise from New York to Bermuda last summer, but he thought he was in the clear.
If you paid for an upgraded airline seat but then got sent back to economy, what would you do? That’s the problem Elliw Hughes had to solve on a recent Air China flight from London to Tokyo that she’d booked through GoToGate and Booking.com.
Robert and Beverly Isman were about to cast off on a once-in-a-lifetime Nile river cruise when they received a devastating medical diagnosis: Beverly had advanced pancreatic cancer.
