Why you’ll leave a tip — whether you want to or not

David Mitroff’s favorite restaurants in New York and San Francisco now quietly add an 18 percent tip to his final bill — before he even has a chance to consider a gratuity. Automatic tips have also appeared on his hotel bills and when he checks his luggage with the airport skycap. It’s almost as if everyone assumes he wants to tack a few extra dollars onto the final tab, even when he doesn’t. Read more “Why you’ll leave a tip — whether you want to or not”

Why travelers are confused about tipping — and what to do about it

It’s time to disrupt the tipping economy. The travel industry is a great place to start. Read more “Why travelers are confused about tipping — and what to do about it”

Should you tip your flight attendant?

Should you tip your flight attendant? For such a commonly asked question, the answer is anything but simple. Read more “Should you tip your flight attendant?”

Which travelers are the most entitled?

Here we go again.

Here come the crowds, the long lines, the triple-digit heat — and here come the attitudes. Read more “Which travelers are the most entitled?”

Angry waiters to consumer advocate: “You should be ashamed of yourself!”

Well, that didn’t take long.

My latest exposé on the tipping epidemic — and specifically, the questionable act of soliciting even more money from someone who just paid the sticker price — drew a heaping spoonful of ire from readers, many of whom work in the service industry. Read more “Angry waiters to consumer advocate: “You should be ashamed of yourself!””