I tried to book a hotel, so why did I end up with a timeshare pitch?

When George Feld books a hotel in Orlando, he’s transferred to the sales department for a timeshare. After spending another $199 to attend the timeshare pitch, Feld wants to know why he can’t have a refund. Read more “I tried to book a hotel, so why did I end up with a timeshare pitch?”

I bought the Hyatt timeshare, so where are my 125,000 bonus points?

Nicole Speers purchases a Hyatt timeshare in Maui and was promised 125,000 Hyatt points as part of the agreement. She paid off the timeshare early — only two months after the contract was signed. But Hyatt didn’t live up to its side of the bargain. Read more “I bought the Hyatt timeshare, so where are my 125,000 bonus points?”

Help! Our timeshare charged us $700 after changing our presentation date

Trish Collins gets a surprise bill from Holiday Inn Club Vacation after the presentation dates for her timeshare are changed. Does she still have to pay? Read more “Help! Our timeshare charged us $700 after changing our presentation date”

Of course they’re scams, but how do you end them?

Darlene Esquerra was scammed. So was Timothy Perry-Coon and Kesha Pickens.
Read more “Of course they’re scams, but how do you end them?”

Westgate promised, but did it deliver?

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Westgate promises Matt Solum “free” ski lessons, tickets and cruise vouchers as part of his timeshare purchase. But when it doesn’t deliver, should he get his money back?

Question: My wife, Gwen, and I bought a timeshare from Westgate last December. The location where we purchased was in Park City, Utah, but the week we ended up buying was in Arizona at another Westgate property. We had taken a free two-night stay with the agreement we would sit through a presentation at the end of the stay.

As you can imagine, it was a high pressure sales pitch and there were two people trying to get the sale. They offered us all sorts of incentives to get us to buy and they really seemed like quite a good deal.
Read more “Westgate promised, but did it deliver?”