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Elliott Report

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TICKETS

If you have a SeatGeek ticket problem, how much does the company have to do to make things right?

SeatGeek ticket problem: They couldn’t deliver my football game tickets — can I get my money back for travel expenses?

March 17, 2025February 17, 2025 by Christopher Elliott

If you have a SeatGeek ticket problem, how much does the company have to do to make things right?

Categories Advocacy
Here is a 70-word excerpt: Becky Taylor was excited for the P!nk concert she spent over $600 on tickets for. But when she arrived, her view was completely obstructed by foul-ball nets and camera equipment. She reached out to Ticketmaster asking for a refund, but they refused. I assisted Becky in her case against Ticketmaster by contacting them on her behalf. After reviewing her documentation showing the obstructed view, they finally agreed to fully refund her tickets. Persistence pays off!

I couldn’t see P!nk because of a foul-ball net. Can I get a refund from Ticketmaster?

January 6, 2025January 5, 2024 by Christopher Elliott

Becky Taylor’s view at a P!nk concert is obstructed by a foul-ball net. She wants her money back from Ticketmaster. Does she have a case?

Categories Problem Solved
I bought seven tickets to a recent Vegas Golden Knights game through Ticketmaster. Ticketmaster confirmed my order, and my tickets were in my account an hour later. When game time rolled around, I pulled up my account to scan my tickets, and they were no longer there.

My Vegas Golden Knights tickets disappeared. Why won’t Ticketmaster refund them?

December 7, 2023October 10, 2023 by Christopher Elliott

One minute, Adam Edikauskas has tickets to a Vegas Golden Knights hockey game. The next moment, the tickets vanished from his account. Why won’t Ticketmaster refund his money?

Categories Problem Solved
Konrad Karpiesiuk has to cancel a Disney on Ice performance after the venue imposes a new vaccine rule. Can he get his money back?

Vaccine rules put Disney on Ice on ice. Can I get my money back?

January 19, 2024October 28, 2022 by Christopher Elliott

Konrad Karpiesiuk has to cancel a Disney on Ice performance after the venue imposes a new vaccine rule. Can he get his money back?

Categories Problem Solved
Mark Kovac pays for three tickets to an NBA game but receives only two from Vivid Seats. Where's the third ticket ?

He ordered three tickets from Vivid Seats but only got two

January 21, 2024March 21, 2022 by Christopher Elliott

Mark Kovac pays for three tickets to an NBA game but receives only two from Vivid Seats. Where’s the third ticket, and can the company make the assist before game time?

Categories Problem Solved

Tech tools can help rental car drivers avoid — and contest — traffic tickets

February 1, 2024May 29, 2017 by Christopher Elliott

Who is sending Katherine Johnson’s daughter parking tickets? The Miami Parking Authority’s citations, usually for $42 apiece, have arrived in the mail intermittently since 2014 for violations that allegedly occurred in Miami, where her daughter attends college.

Categories Commentary
Carole Brown’s airline ticket is probably a lost cause. When I present a borderline case, I’m not 100 percent certain of it.

Is this discount airline ticket a lost cause?

January 22, 2024October 8, 2012 by Christopher Elliott

Carole Brown’s airline ticket — or lack of a ticket — is probably a lost cause. But this being Monday, when I present a borderline case, I’m not 100 percent certain of it.

Categories Commentary
Airlines confuse me, but I have some good news: New rules are going to make it easier to calculate the total cost of a ticket.

New rules for airline fees are a partial victory for travelers

January 22, 2024December 31, 2011 by Christopher Elliott

If airfares confuse you as much as they confuse me, then I have some good news: Several new rules are going to make it easier to calculate the total cost of a ticket.

Categories The Navigator

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