I booked the wrong date for “The Greatest Show on Earth.” Can you fix this?

Paula Wineland books tickets to “The Greatest Show on Earth” and then realizes that she has made the booking for the wrong date. Can we help her change the date? Read more “I booked the wrong date for “The Greatest Show on Earth.” Can you fix this?”

Tech tools can help rental car drivers avoid — and contest — traffic tickets

Who is sending Katherine Johnson’s daughter parking tickets? Read more “Tech tools can help rental car drivers avoid — and contest — traffic tickets”

They closed my Book of Mormon case. Can you reopen it?

When Guy Phillips’ musical tickets arrive with the wrong date and price, no one will help him correct the errors. Can our advocates fix his tickets? Read more “They closed my Book of Mormon case. Can you reopen it?”

No ticket confirmation from Anne Frank House — now what?

Judith Hiller buys tickets to the Anne Frank Museum, but when the tickets disappear, she turns to our advocates. Can they help recover her museum reservations? Read more “No ticket confirmation from Anne Frank House — now what?”

My son needs surgery — why won’t American refund my tickets?

Susan Greenspan cancels her family vacation after her son is injured and needs surgery. Unfortunately, her tickets on American Airlines are nonrefundable, and neither Orbitz nor American is willing to issue her a refund. Is she stuck with unusable tickets?
Read more “My son needs surgery — why won’t American refund my tickets?”