AT&T lured me back with a great rate, so where is it?

When Kim Wacek switches from AT&T to Comcast for a better rate, AT&T counters with a better offer. Then the company fails to honor its new rate. Can this bill be fixed? Read more “AT&T lured me back with a great rate, so where is it?”

Help! Could one little mistake on my tax return really cost me $7,800?

Robert Henderson decided to prepare his tax return himself rather than pay for professional assistance. But he made a mistake while preparing his return — and he wants Intuit, the maker of TurboTax, to pay for it. Read more “Help! Could one little mistake on my tax return really cost me $7,800?”

Read this before you file: 3 insider tips for tax season

In my last column, I discussed the importance of caution when selecting a tax return preparer — whether that’s you, a volunteer, a paid professional, or an “unenrolled paid preparer” — that is, someone who is not a CPA, attorney, or enrolled agent.
Read more “Read this before you file: 3 insider tips for tax season”

It’s the most taxing time of the year

You know the holiday season is over when three things happen:

  • Ads with Christmas trees and Santa Claus stop appearing on TV.
  • You’ve gone back to work or school.
  • The Internal Revenue Service (IRS) announces the opening of tax season; that is, the first day it will accept tax returns filed for the previous year.

Read more “It’s the most taxing time of the year”

An extra $55 for taxes on my pre-paid car rental? Seriously?

Photopixel/Shutterstock
Photopixel/Shutterstock
Question: We booked a ten-day vacation package in Cancun, Mexico through Hotels.com that included air, hotel and a rental car. Taxes were included in the price of the rental car.

When we arrived at the Hertz rental counter, we were told there was an additional tax of about $55. I paid the additional tax at checkout, expecting to be reimbursed from Hotels.com.

I’ve written two emails to Hotels.com, but both have gone unanswered. When I called the company, a representative told me the $55 charge was a “deposit” that would be returned to me. But a call to Hertz confirmed it was a tax and no refund was due.
Read more “An extra $55 for taxes on my pre-paid car rental? Seriously?”