When Kim Wacek switches from AT&T to Comcast for a better rate, AT&T counters with a better offer. Then the company fails to honor its new rate. Can this bill be fixed? “AT&T lured me back with a great rate, so where is it?”
Robert Henderson decided to prepare his tax return himself rather than pay for professional assistance. But he made a mistake while preparing his return — and he wants Intuit, the maker of TurboTax, to pay for it. “Help! Could one little mistake on my tax return really cost me $7,800?”
In my last column, I discussed the importance of caution when selecting a tax return preparer — whether that’s you, a volunteer, a paid professional, or an “unenrolled paid preparer” — that is, someone who is not a CPA, attorney, or enrolled agent.
“Read this before you file: 3 insider tips for tax season”
You know the holiday season is over when three things happen:
- Ads with Christmas trees and Santa Claus stop appearing on TV.
- You’ve gone back to work or school.
- The Internal Revenue Service (IRS) announces the opening of tax season; that is, the first day it will accept tax returns filed for the previous year.
Question: We booked a ten-day vacation package in Cancun, Mexico through Hotels.com that included air, hotel and a rental car. Taxes were included in the price of the rental car.
When we arrived at the Hertz rental counter, we were told there was an additional tax of about $55. I paid the additional tax at checkout, expecting to be reimbursed from Hotels.com.
I’ve written two emails to Hotels.com, but both have gone unanswered. When I called the company, a representative told me the $55 charge was a “deposit” that would be returned to me. But a call to Hertz confirmed it was a tax and no refund was due.
“An extra $55 for taxes on my pre-paid car rental? Seriously?”