This airline industry is erupting with reports of a study that shows tarmac delay rules are backfiring on passengers.
“Tarmac delay rules are not “backfiring””
On a Valentine’s Day almost nine years ago, an ice storm changed the course of an entire industry. Hundreds of flights were unexpectedly grounded, leaving some planes stranded on the tarmac for as much as 11 hours. Toilets overflowed, food was scarce and tempers frayed.
“Are tarmac delay rules backfiring?”
It’s not your imagination. Congress seems to be paying closer attention to travelers’ welfare.
A couple of weeks ago, I wrote about the International Travelers Bill of Rights, proposed bipartisan legislation that would require online travel agencies to disclose information about the potential health and safety risks of overseas vacation destinations marketed on their sites. A week earlier, I covered the aggressive new tarmac-delay laws included in the Federal Aviation Administration reauthorization bill.
“Do travelers need new federal protections?”
The Halloween weekend stranding of more than 1,000 airline passengers at Bradley International Airport in Hartford, Conn., brought the tarmac delay activists out in full force again, pushing for new laws that they claim would prevent lengthy ground delays.
The circumstances were admittedly dreadful. On Oct. 29, air traffic controllers diverted 28 flights to Hartford after a freak snowstorm hammered the region. Many planes were grounded for hours in the blizzard, unable to reach the terminal. Supplies of food and water dwindled. Toilets became clogged. Tempers flared.
“Hartford tarmac stranding doesn’t justify new laws”
From the “gotcha” fees that can double the price of your trip to being roughed up by airport screeners, there’s no shortage of issues to get mad about in the travel business.
So why do we allow the little things to set us off?
Case in point: My last article on pets and travel, which set off a firestorm when it appeared here a few weeks ago. I wrote that pets were better off at home and had no business joining you on vacation.
My “in” box promptly filled up with email from angry animal companions – yes, that’s what they call themselves, because it’s apparently species-centric to say that you “own” a cat or dog – criticizing me for my insensitivity.
“Ridiculous or not? Travel is going to the dogs — and it’s our fault”