Wrong dates for a nonrefundable rental car

David Coats’ daughter is stuck with a nonrefundable car rental reservation through Sixt. But it’s for the wrong date. Is there any hope for a refund?
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Do I really have to pay $623 for these “scratches” on my Beemer?

Nicholas MacIlvaine’s problem with his BMW 3 Series is common. Unfortunately, the resolution is even more common.

Or should I say, the lack of resolution.
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A burned-out clutch and a broken down case

The line between “right” and “wrong” is clear on many of the cases I cover on this site.

But not this time.

This complaint has prompted a lot of soul-searching. It may be one of those times where my involvement in a dispute affected the outcome in a way it shouldn’t have. Even so, I’m not sure I would have done anything differently.
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