David Coats’ daughter is stuck with a nonrefundable car rental reservation through Sixt. But it’s for the wrong date. Is there any hope for a refund?
Read more “Wrong dates for a nonrefundable rental car”
Nicholas MacIlvaine’s problem with his BMW 3 Series is common. Unfortunately, the resolution is even more common.
Or should I say, the lack of resolution.
Read more “Do I really have to pay $623 for these “scratches” on my Beemer?”
The line between “right” and “wrong” is clear on many of the cases I cover on this site.
But not this time.
This complaint has prompted a lot of soul-searching. It may be one of those times where my involvement in a dispute affected the outcome in a way it shouldn’t have. Even so, I’m not sure I would have done anything differently.
Read more “A burned-out clutch and a broken down case”