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Laura Lowry purchased a Sollevare wine cooler from Lowe's expecting a reversible door, only to face constant issues and replacements that didn't solve the problem. Caught in a back-and-forth between the manufacturer and retailer, she found herself stuck with two faulty units. After reaching out for assistance and multiple interventions, an appeal to the California Attorney General’s Office finally led Sollevare to issue a full refund. Laura's experience serves as a cautionary tale for consumers to verify product reviews and know their rights.

Hey Lowe’s, my Sollevare wine cooler doesn’t work! Can I get a refund?

September 12, 2023 by Christopher Elliott

Laura Lowry’s Sollevare wine cooler doesn’t work, and neither does the replacement. Who does she talk to about a refund?

When Robert Preuss tries to buy a Fisher-Price Power Wheels Dune Racer from Amazon, he can't complete the purchase. Amazon offers to fix the problem but then reneges, leaving him with a $304 bill.

Did Amazon bait-and-switch me on this toy car I ordered online?

August 25, 2023July 5, 2023 by Christopher Elliott

When Robert Preuss tries to buy a Fisher-Price Power Wheels Dune Racer from Amazon, he can’t complete the purchase. Amazon offers to fix the problem but then reneges, leaving him with a $304 bill.

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