Saks Fifth Avenue return problem: Why won’t they accept this $10,854 gold ring?
Saks Fifth Avenue refuses to accept a $10,854 gold ring as a return. The reason: The company says it’s damaged. Is Thomas Gunderson stuck with this purchase?
RETURN POLICY
I returned my iPhone, but Amazon is charging me for it. Is that fair?
Leah Davidson returns her iPhone 11 to a third-party seller on Amazon. But the seller claims the box is empty. Does she still get her money back?
UPS lost my package! But is Amazon’s resolution fair?
After UPS loses Vanessa Armendariz’ return package to Amazon, she can’t get her money back. Whose responsibility is this? And should she have to pay for someone else’s mistake?
My steam mop broke! Amazon won’t clean up this mess — and now there’s a restocking fee
Roy Gregston’s Hoover Complete Steam Mop breaks down only a few months after he buys it from Amazon. Even though he has a three-year extended warranty, no one will cover it. And then there’s a restocking fee, too. What’s going on?
Amazon lost return: What happened to my surge protector?
After Andrew Bottorff returns his surge protector to Amazon through a Whole Foods store, Amazon tries to charge him again. How can he get his money back?
Hey Lowe’s, my Sollevare wine cooler doesn’t work! Can I get a refund?
Laura Lowry’s Sollevare wine cooler doesn’t work, and neither does the replacement. Who does she talk to about a refund?
Did Amazon bait-and-switch me on this toy car I ordered online?
When Robert Preuss tries to buy a Fisher-Price Power Wheels Dune Racer from Amazon, he can’t complete the purchase. Amazon offers to fix the problem but then reneges, leaving him with a $304 bill.