Want to avoid vacation rental surprises? Read this

When it comes to vacation rental surprises, there are surprises — and there are surprises.
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We helped her find Travel Guard contacts and she found a happy ending

Ruth Martin did it herself — with a little help from our intrepid researchers. Read more “We helped her find Travel Guard contacts and she found a happy ending”

Voila! Here are your vacation rental FAQs — and more!

This week’s FAQ topic is vacation rentals. And it’s a good one.
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You don’t get it

You still don’t get it, do you?
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“I need this removed as quickly as possible”

The email from a vice president’s assistant, received late yesterday, looked desperate. Seems one of our researchers had done too good a job finding her manager’s contact information. We’d unearthed — and published — a home number for the VP.

“I need this removed as quickly as possible,” she demanded.
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