Even though Neiman Marcus promises Julia Lee a $125 gift card, it doesn’t arrive. Now, the retailer says it’s expired. What gives?
Question: Maybe you can help me with this little dilemma. I booked a trip for my nephew to Reno, Nevada, through Expedia. I made the reservation by phone. The trip went well, but I was promised a $50 gas card.
When I received the card, it was damaged and there were no instructions on how to activate it. Expedia said I could use the card anywhere, but when I tried, no one would honor it.
Question: I bought a refrigerator from Best Buy a few years ago. The first fridge had a problem that could not be fixed, so it was replaced under warranty. The second fridge had a construction problem (that wasn’t noticed prior to delivery because apparently products are not given a visual examination before leaving the warehouse). And the third fridge, which was delivered in February 2012, died almost a month ago.