These anti-consumer laws should be repealed now

Some rules and regulations work as intended. Some don’t. Read more “These anti-consumer laws should be repealed now”

Will the rash of recent viral videos have a lasting impact on airline regulation?

It didn’t take the latest string of viral videos to convince Cynthia O’Leary. There was no need to see the near-riot at Fort Lauderdale-Hollywood International Airport or the passengers brawling on a flight at Burbank Bob Hope Airport. Read more “Will the rash of recent viral videos have a lasting impact on airline regulation?”

Donald Trump is making American consumers great again. Here’s how

Donald Trump is good for consumers. Read more “Donald Trump is making American consumers great again. Here’s how”

The best consumer-friendly travel regulations you’ve never heard of

If you’re an experienced traveler, maybe you know about the Department of Transportation’s 24-hour rule for airline ticket purchases, or EU 261, the European consumer protection regulation for air travelers, or the Fair Credit Billing Act. Read more “The best consumer-friendly travel regulations you’ve never heard of”

What should we do about repeat offender car rental companies?

The resolutions of our advocacy cases almost never get overturned. But, as Ian Fleming might have said, “Never say never.”
Read more “What should we do about repeat offender car rental companies?”