Margarita Palacio’s new Kenmore refrigerator is a lemon. She wants Sears to replace it, but the company has other plans. Who is right? Read more “Sears failed to fix my refrigerator — can I get a new one?”
Tag: Refrigerator
Will Samsung buy back my broken refrigerator? It said it would
Debbie Winsett wants Samsung to honor a verbal offer to “buy back” her five-year-old refrigerator that stopped working. But the offer was an error. Is this appliance buyback doomed? Read more “Will Samsung buy back my broken refrigerator? It said it would”
Hey Frigidaire, where’s my replacement refrigerator?
It takes Frigidaire two months to replace Missi McLean’s broken refrigerator. Then it delivers another appliance that doesn’t work. Can this Frigidaire be saved? Read more “Hey Frigidaire, where’s my replacement refrigerator?”
Not an ice way to be treated by GE
JoAnn Naticchia’s nine-year-old refrigerator broke. Why won’t GE fix it?
Read more “Not an ice way to be treated by GE”
Hey Whirlpool, why are my refrigerator shelves cracking?
Question: I have a problem with the quality – or lack thereof – of some of the refrigerators manufactured by Whirlpool Corporation. My complaint is about flawed shelf design in the side-by-side refrigerator that I purchased at Lowes in 2009. All of the shelves in my refrigerator have cracked. If only one shelf was affected I would deduce I had done something to cause the crack, but with all the shelves cracking, and most in several places, it is obviously a design flaw.
Read more “Hey Whirlpool, why are my refrigerator shelves cracking?”