With travel industry mistakes, it’s all about the recovery

All Ali Wallick wanted was the hotel room she had booked. Nothing more.

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How to avoid a data disaster on the road

It happened to Susan Solovic on a recent flight.

As her seatmate stood to go to the bathroom, she knocked over a soda on Solovic’s laptop.

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Is Enterprise trying to “scam” her for damage she didn’t do?

Cases like Amanda Chambers’ are never easy.
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