Victoria Grzesiakowski’s case had more red flags than a Soviet military parade.
For starters, her problem happened on a cruise and it involved jewelry. One of the players was a shady Mexican company that would register a 9.0 on the scam Richter scale, if there was such a thing. And it was being handled by a surrogate, her daughter, because Grzesiakowski is 91 and doesn’t have an email address. Read more “This MoneyBack Mexico case is a red-flag-a-palooza! So why did we take it?”
When Melissa Drozdowski’s MillerCoors grocery rebate never arrives, she considers taking legal action against the company. Can a consumer advocate fix this — or should she file a lawsuit? Read more “My grocery store rebate is missing in action — can you help me retrieve it?”
The total price for a three-night Bahamas cruise package came to $2,058 on Travelocity. But that was before John Zimmerman applied a $1,000 rebate offered for a mid-level cabin through the online agency.
Then the rate was too good to be true – literally.
Shortly after booking the cruise, Travelocity unexpectedly reduced the $1,000 rebate offer to $100 and then eliminated it entirely. Appeals to the company were met with silence, so Zimmerman asked me to help.
Read more “A Travelocity typo triggers ethics crisis”
Question: I bought an HP Touchpad from Wal-Mart recently. Shortly afterwards, I looked online and was shocked to see they had been discontinued.
I contacted Wal-Mart and was informed I was too late for exchange or return by one day. I informed them that Best Buy and HP are honoring the rebate or refund. They told me I was out of luck.
I would like to keep my touchpad and get the rebate — the difference between the current $149 price and the $499 I paid. Can you help me, please? — Nancy Heimstra, Flagstaff, Ariz.
Answer: HP’s decision to discontinue the TouchPad only a few weeks after releasing it shocked the technology world. And you’re right, both HP and Best Buy said they would do a price match any early adopters who got the TouchPad before the announcement.
But not Wal-Mart.
Read more “What’s your problem? Wal-Mart won’t price match my discontinued TouchPad”