This MoneyBack Mexico case is a red-flag-a-palooza! So why did we take it?

Victoria Grzesiakowski’s case had more red flags than a Soviet military parade.

For starters, her problem happened on a cruise and it involved jewelry. One of the players was a shady Mexican company that would register a 9.0 on the scam Richter scale, if there was such a thing. And it was being handled by a surrogate, her daughter, because Grzesiakowski is 91 and doesn’t have an email address. Read more “This MoneyBack Mexico case is a red-flag-a-palooza! So why did we take it?”

My grocery store rebate is missing in action — can you help me retrieve it?

When Melissa Drozdowski’s MillerCoors grocery rebate never arrives, she considers taking legal action against the company. Can a consumer advocate fix this — or should she file a lawsuit? Read more “My grocery store rebate is missing in action — can you help me retrieve it?”

A Travelocity typo triggers ethics crisis

oceanThe total price for a three-night Bahamas cruise package came to $2,058 on Travelocity. But that was before John Zimmerman applied a $1,000 rebate offered for a mid-level cabin through the online agency.

Then the rate was too good to be true – literally.

Shortly after booking the cruise, Travelocity unexpectedly reduced the $1,000 rebate offer to $100 and then eliminated it entirely. Appeals to the company were met with silence, so Zimmerman asked me to help.
Read more “A Travelocity typo triggers ethics crisis”