Her husband has six weeks to live. Will Princess refund their cruise?

Marla Osgood cancels her Princess cruise under the worst of circumstances: Her husband is dying of cancer. But the cruise line refuses to refund her vacation, citing its refund policy. Can I help? Read more “Her husband has six weeks to live. Will Princess refund their cruise?”

Does travel insurance cover a pre-existing condition and the death of a loved one?

Robert Hamilton was looking forward to his six-night stay in Colorado that he booked through VRBO and Turnkey Colorado. But he also knew that with his mother-in-law hospitalized, he probably should buy travel insurance just in case the unthinkable happened. It also led us to wonder if travel insurance always covers a pre-existing condition and the death of a loved one. Read more “Does travel insurance cover a pre-existing condition and the death of a loved one?”

Insider tips for avoiding a pre-existing insurance trap

Pamela O’Meara narrowly escaped the pre-existing conditions trap.

Oh, you know the trap. It’s the one where your insurance company tells you the policy is no good because your medical condition existed before you bought the policy. Yeah, that one. Read more “Insider tips for avoiding a pre-existing insurance trap”

Delta’s spontaneous goodwill gesture is a welcome act of kindness

James Hager and his wife are looking forward to a relaxing trip to Arizona after she finishes her treatment for a brain tumor. Unfortunately, before they can leave, they receive the troubling news that she needs further treatment. Can Delta provide some relief? Read more “Delta’s spontaneous goodwill gesture is a welcome act of kindness”

Why doesn’t travel insurance cover dad’s illness?

When Jessica Kamzik’s father was diagnosed with stomach cancer last summer, there was no question about what she had to do. Dad’s prognosis was “grave” — the doctors said he probably wouldn’t make it to the holidays — and, “as any loving daughter would do, I immediately cancelled our vacation to stay closer to him,” she says.

Good thing she had travel insurance through Access America, she thought. At least she wouldn’t have to worry about losing the cost of her trip.

But she thought wrong.
Read more “Why doesn’t travel insurance cover dad’s illness?”