Here’s an interesting dilemma from Nathanael Hergert: Do you have a right to a phone call?
Read more ““My basic human right to call people has been violated””
Justin Goromaru’s phone is stolen. But no worries — he has insurance. Oh wait, no he doesn’t. Is he out of luck?
Read more “His AT&T phone isn’t insured, after all”
The rumors are true. We’re giving away a satellite phone and two months of service.
Want to win it? Sign up now as an underwriter at any level and you could walk away with this amazing device that will let you connect from anywhere on the planet.
Read more “It’s true, we’re giving away a satellite hotspot — here’s how you can win it”
It started with a message to @Comcastcares, the Twitter account for Comcast’s customer service department.
“Without a doubt the worst customer service I’ve experienced,” wrote Ryon Nishimori. “Google fiber can’t come to Nashville soon enough.”
Turns out Comcast was watching.
But apparently, so was someone else.
Read more “Beware of hoaxers posing as rogue Comcast reps”
Even though Verizon promises to waive Shawn Marie Schaffer’s early termination fee after she moves off the grid, she’s still stuck with it. Will Verizon ever refund her money?
Read more “Why won’t these circus clowns refund my early termination fee?”