I canceled my AT&T service, so why am I still being billed?

Although Stacey Dodge has canceled her AT&T account and ported her wireless service to a new carrier, the bills keep coming. How can she get rid of them? Read more “I canceled my AT&T service, so why am I still being billed?”

Why isn’t AT&T prorating my bill?

Why is Ramesh Kaimal being billed for an extra week of wireless service with AT&T, even though he’s already given up his phone? And is there any chance he can get his money back? Read more “Why isn’t AT&T prorating my bill?”

What should I do about this $50 phone bill?

Note: Starting today, I’m going to be featuring a video at the top of each post in which I’ll offer advice or commentary related to the story. Please let me know what you think, and sign up for my channel. You’ll get a preview of the next post.

Question: I stayed at the Wingate by Wyndham Charlotte Airport, and on the first night, I was having some cellphone problems. Knowing that other Wyndham properties offer free long distance, I decided to look in the hotel services book provided in the room. Under the telephone section, it says: “Local calls are free of charge. Long-distance access in the United States is complimentary.”
Read more “What should I do about this $50 phone bill?”