The screen on Laura Eichenhorn’s new Acer Chromebook is warped. But when she returns it, PayPal keeps her money — and the merchant keeps her computer. How do you fix this PayPal problem?
When Jane Huang transferred $1,264 to her brother through PayPal, she expected him to get the money. But he never did.
Deirdre Stewart orders six bras online but receives only two — plus a “hideous” shower curtain. Will PayPal’s protection plan help her?
If you’ve ever had to go toe to toe with a big company over a missing refund, then you’ll relate to Alejandro Soler’s recent problem with PayPal and Chase.
PayPal won’t refund an unauthorized charge on John Boham-Cook’s account, even though it reversed two others by the same fraudster. How can he get the company to see things his way?
Mark Sund orders commemorative coins and uses PayPal to pay for them. But the seller never delivers them. Can he get a refund from PayPal?
How does the PayPal dispute resolution system work? And when you try to dispute a fraudulent charge on your PayPal account and fail, how do you appeal a denial?
