PAYLESS Archives

Car rental damage claims are such a contentious issue — and so preventable — that I've been considering a moratorium on new cases.

A scratch on my rental car — and now, a bill from a collection agency

January 23, 2024July 23, 2013 by Christopher Elliott

Here we go again.

Payless wanted Shannon Lewis to pay up after it claimed she damaged one of its rental cars in Las Vegas. She asked me to mediate her case.

Payless denies car rental damage appeal, but did this driver give in too soon?

January 22, 2024October 4, 2012 by Christopher Elliott

Payless wanted Shannon Lewis to pay up after it claimed she damaged one of its rental cars in Las Vegas.

It's been a while since we've had a chipped-windshield story. She recently rented a Toyota Corolla through Payless Car Rental

A chipped windshield — and a surprise bill

January 20, 2024August 1, 2011 by Christopher Elliott

It’s been a while since we’ve had a chipped-windshield story. This one comes to us by way of Kenneth Ross, whose wife recently rented a Toyota Corolla through Payless Car Rental in Toronto via Expedia.

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