Can helicopter parents survive a crash in Consumerland?

Sally VanZandt’s car rental case was this week’s top post. She alleged that her grown son was ripped off by a smooth-talking saleswoman at the Budget counter and wanted our help with a refund.
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Pay a seat reservation fee — or your kids don’t fly with you

Being separated from your family while you’re traveling is every child’s worst nightmare. Every parent’s, too.

But Daniel Fitzsimmons recently experienced a different kind of separation anxiety, thanks to US Airways.
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