How about a refund for these downgraded seats, Qantas?

Stan Shopa is disappointed to miss his Qantas connection from Los Angeles to Melbourne. The airline rebooks him on a flight the next day. Unfortunately, he soon discovers that he and his wife will be sitting in downgraded seats for the 17-hour flight. Shouldn’t he be entitled to a price adjustment? Read more “How about a refund for these downgraded seats, Qantas?”

The travel industry is finally ending discrimination against solo travelers. Or is it?

Solo travelers, you already know this: You pay more.

Hotel rates, cruise-ticket prices and tours quote rates based on double occupancy. Go alone and you’ll pay a single supplement that can double the cost of your vacation. Read more “The travel industry is finally ending discrimination against solo travelers. Or is it?”

Our money was stolen on an Overseas Adventure Travel tour — can you get it back?

Who’s responsible for the safety of your luggage when you’re on an escorted tour? If you said “the tour operator,” then let me introduce you to Ronald Chizzick, who recently returned from an Overseas Adventure Travel (OAT) escorted tour of South India. Read more “Our money was stolen on an Overseas Adventure Travel tour — can you get it back?”

Can my tour operator pocket my airline refund?

Question: My wife and I have traveled for more than 45 years together with no real problem with tour agencies and travel companies, including many third-world countries and remote places — until now. We were returning from a tour of India and due to weather in London, our flight was canceled by British Airways.
Read more “Can my tour operator pocket my airline refund?”

“This isn’t the right time for people to be going to Thailand”

Agnes Levy is scheduled to take a Thailand tour with Overseas Adventure Travel. But she doesn’t want to go. It might have something to do with the State Department warnings or the recent reports of violence.

Problem is, her tour operator won’t let her switch to a different trip.
Read more ““This isn’t the right time for people to be going to Thailand””