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Elliott Report

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OVEN

This stove does not work.

This oven’s a dud. Why won’t KitchenAid fix it?

February 1, 2024August 24, 2017 by Christopher Elliott

Donna DiRusso’s KitchenAid slide-in oven range doesn’t work as advertised, but why won’t the company fix it? Let’s find out.

Categories Problem Solved
Lynn Contino can't cook Easter dinner because Sears can't install her stove. What will she tell her guests?

Can Sears save my Easter dinner?

January 26, 2024May 8, 2014 by Christopher Elliott

… Read more

Categories Problem Solved
David is seeking a warranty repair for their Whirlpool microwave that failed within a short time of purchase.

Why did this Whirlpool microwave go down the drain?

January 23, 2024April 11, 2013 by Christopher Elliott

David Eck’s Whirlpool microwave breaks down less than two years after he buys it. The company will fix it -— for $300. Is that the right offer?

Categories Problem Solved
Anyone who needs a case study about the perils of airline codesharing should look no further than Kun-Yang Lee's story.

I paid an extra $8,250 to fly home — can you help me get a refund?

January 22, 2024January 22, 2013 by Christopher Elliott

… Read more

Categories Should I Take The Case?

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