When Anne Chiapetta’s noisy Electrolux oven requires three repairs in three years, there’s only one resolution that will make her happy: a full refund of the $2,000 she paid for the appliance.
Read more “Electrolux repaired my oven three times. I demand they replace it!”
Donna DiRusso’s KitchenAid slide-in oven range doesn’t work as advertised, but why won’t the company fix it? Let’s find out. Read more “This oven’s a dud. Why won’t KitchenAid fix it?”
Stevie Acalin’s oven stops working. Good news — she has a home warranty with American Home Shield (AHS). Bad news — the multiple repair companies AHS sends out can’t find a part to repair the oven. Good news — an AHS representative tells her they will replace her oven. Bad news — AHS appears to renege on its promise. Can our advocates turn up the heat on AHS? Read more “My oven hasn’t worked in over a year. Can someone help?”
Tara Karran’s oven is missing in action and Sears has pocketed her money. Is there any way to save this kitchen appliance?
Read more “Help! My Kenmore oven is missing in action”
Lynn Contino can’t cook Easter dinner because Sears can’t install her stove. What will she tell her guests?
Read more “Can Sears save my Easter dinner?”