Electrolux repaired my oven three times. I demand they replace it!

When Anne Chiapetta’s noisy Electrolux oven requires three repairs in three years, there’s only one resolution that will make her happy: a full refund of the $2,000 she paid for the appliance.
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This oven’s a dud. Why won’t KitchenAid fix it?

Donna DiRusso’s KitchenAid slide-in oven range doesn’t work as advertised, but why won’t the company fix it? Let’s find out. Read more “This oven’s a dud. Why won’t KitchenAid fix it?”

Help! My Kenmore oven is missing in action

Tara Karran’s oven is missing in action and Sears has pocketed her money. Is there any way to save this kitchen appliance?
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Can Sears save my Easter dinner?

Lynn Contino can’t cook Easter dinner because Sears can’t install her stove. What will she tell her guests?
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Why did this Whirlpool microwave go down the drain?

Filipchuk Oleg/Shutterstock
Filipchuk Oleg/Shutterstock
Question: I purchased all new Whirlpool Gold appliances in March of 2011, including a refrigerator, convection microwave/hood, dishwasher, large smooth cooktop, built-in oven.

I’ve been very happy with everything until my microwave stopped working. It doesn’t heat, so it is very likely a bad magnetron. I called Whirlpool and talked to a representative and escalated the call to a manager. The supervisor admitted the product was defective, but said it would cost $300 to repair the unit and to extend the one-year warranty.

We have been very careful with this microwave. We haven’t slammed the door or abused it in any way. Remodeling our kitchen was quite an expensive thing for us. I researched all the major brands and even talked to a Whirlpool rep at Nebraska Furniture Mart. I believed Whirlpool made a quality product that would last, and I still do. But this particular microwave was defective.
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