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ONLINE BANKING

Stephen Mills’ wife lost $3,495 in a Zelle scam after calling a spoofed Audible number. Wells Fargo refused to help—until a consumer advocate stepped in.

Can Wells Fargo keep our money after a scammer stole it through Zelle?

October 14, 2025October 10, 2025 by Christopher Elliott

When Stephen Mills’ wife tries to cancel her Audible subscription, she inadvertently gives scammers access to her computer. They steal $3,495. Why won’t Wells Fargo help her get the money back?

Categories Problem Solved
When Patricia Peticolas received an urgent call from Chase Bank warning her that someone had stolen her identity on Zelle, she wanted to do everything she could to help. 

Chase said her identity had been stolen, but it was a Zelle callback scam

January 21, 2025August 10, 2023 by Christopher Elliott

When Patricia Peticolas received an urgent call from Chase Bank warning her that someone had stolen her identity on Zelle, she wanted to do everything she could to help. 

Categories Advocacy, Featured

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