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NATIONAL

Glenn Roberts gets a surprise bill for $1,357 two months after he returns his car to National. What is it for -- and why can't he get the car rental company to refund it?

How to dispute a $1,357 charge from National and get your money back

April 26, 2025April 23, 2025 by Christopher Elliott

Glenn Roberts gets a surprise bill for $1,357 two months after he returns his car to National. What is it for — and why can’t he get the car rental company to refund it?

Categories The Travel Troubleshooter
The auxiliary power outlet in Robert Mitchell’s AutoEurope and National car doesn’t work. Was it intentionally disabled?

Why the #%@** doesn’t my power outlet work?

January 26, 2024May 23, 2014 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
I'm having a problem with a car rental, and I'm hoping you can help. I rented a car from National Car Rental in Fort Lauderdale, Fla.

Charged $1,341 for damage I didn’t do

January 22, 2024November 23, 2012 by Christopher Elliott

Theodore Mariano’s rental car has a scratch, and although his rental company promises it won’t charge him for the repair, it does. Did the scratch exist before he picked it up? Maybe.

Categories The Travel Troubleshooter
Chris Benzinger has a problem with National Car Rental. The company sent him a surprise repair bill, but it isn't really telling.

Who’s responsible for this bump in my bumper?

January 22, 2024February 2, 2012 by Christopher Elliott

Chris Benzinger has a problem with National Car Rental. The company sent him a surprise repair bill, but it isn’t telling him what he did to deserve it.

Categories Commentary

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