Did Orbitz really take $100,000 from this customer?

Did Orbitz take $100,000 from Alexander Tiu?
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Are travel agencies about to make a money grab on refunds?

Remember that animated discussion about whether travel agencies should be able to impose their own cancellation penalties?
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These airlines have the longest “hold” times

Airlines love to put their customers on “hold,” but some are worst than others. Just ask Robert Pearce, who recently tried to reach United Airlines to cancel a flight.
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Is this car’s value really “diminished” – or is this a money grab?

Peggy Smith admits she was involved in an “accident” with her Budget rental in Salt Lake City last year.
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