Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • About
  • Contact Us

MISTAKE

Jennifer Forbes and her husband discovered that there are worse ways to start a vacation than having an invalid ticket.

A problem with your reservation? Maybe your travel agency should pay

January 23, 2024September 1, 2013 by Christopher Elliott

When Jennifer Forbes and her husband checked in for a recent flight from Richmond to Freeport, Bahamas, they discovered that there are worse ways to start a vacation than having an invalid ticket.

Categories The Navigator
The Pensione Nichols looks like the kind of bed and breakfast I'd want to stay in the next time I'm in Seattle.

B&B confirmed the wrong rate — do they have to honor the price?

January 22, 2024August 6, 2012 by Christopher Elliott

The Pensione Nichols looks like the kind of bed and breakfast I’d want to stay in the next time I’m in Seattle. It’s charming, historical and it’s even recommended by my own magazine.

Categories Commentary
Unfortunately at the time I did not realize that it had switched on me and it found a nonrefundable hotel room in the wrong London.

Hey, that’s the wrong London!

January 22, 2024July 27, 2012 by Christopher Elliott

Jaime Deane books a hotel room in London, Canada through Priceline. But Priceline books a room in London, England, instead. It won’t refund the hotel. Now what?

Categories Commentary, The Travel Troubleshooter
The user mistakenly booked a month-long stay at Holiday Inn Express and Suites Colorado Springs, sought a refund due to an emergency.

The strange case of the dog bite and the $2,305 hotel bill

January 22, 2024June 1, 2012 by Christopher Elliott

Amy Rossi brings one of the strangest cases the Travel Troubleshooter has ever mediated. It involves a dog bite, an erroneous booking and a $2,305 hotel bill.

Categories Commentary, The Travel Troubleshooter
The tab for lunch at the Hatzikeli Fish Tavern in Rhodes, Greece, came to €219 for Siyun Kim. At least that's what he thought.

Decimal point error changes restaurant bill to €2,190 — Bank of America says “too bad”!

May 20, 2024October 20, 2010 by Christopher Elliott

The tab for lunch at the Hatzikeli Fish Tavern in Rhodes, Greece, came to €219 for Siyun Kim. At least that’s what he thought.

Categories Commentary
Newer posts
← Previous Page1 Page2

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2026 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help

Don't Miss a Story!

Elliott Confidential, our award-winning newsletter, keeps you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!