How to never miss your flight

I recently was inspired by my wife (who often inspires me).

Unfortunately, this inspiration took place during a frantic phone call as she was stuck on the highway, 20 minutes before her plane’s scheduled departure. This flight was the only one that would have enabled her to make it in time for a business meeting. Read more “How to never miss your flight”

Should cruise lines take a hard line on late customers?

Don’t miss the boat. Read more “Should cruise lines take a hard line on late customers?”

He missed the boat and Royal Caribbean doesn’t care

If at first you don’t succeed, try again. And if you’re dealing with Royal Caribbean, again and again.
Read more “He missed the boat and Royal Caribbean doesn’t care”

They missed the boat, but it’s not entirely their fault

Tyrone Knight missed the boat, and it’s his fault. Well, not entirely.

He and his wife packed their passports in their bags and checked them before they tried to board the NCL Spirit a few weeks ago.
Read more “They missed the boat, but it’s not entirely their fault”

I can’t make it to my cruise on time — how about a refund?

Ronald Dunnington misses his Celebrity cruise because of a pilots’ strike. Can he get a refund for his entire vacation?
Read more “I can’t make it to my cruise on time — how about a refund?”