Don’t miss the boat. “Should cruise lines take a hard line on late customers?”
If at first you don’t succeed, try again. And if you’re dealing with Royal Caribbean, again and again.
“He missed the boat and Royal Caribbean doesn’t care”
Tyrone Knight missed the boat, and it’s his fault. Well, not entirely.
He and his wife packed their passports in their bags and checked them before they tried to board the NCL Spirit a few weeks ago.
“They missed the boat, but it’s not entirely their fault”
Ronald Dunnington misses his Celebrity cruise because of a pilots’ strike. Can he get a refund for his entire vacation?
“I can’t make it to my cruise on time — how about a refund?”
Holley Locher’s problem is all too common, but a solution eludes her — and me. At the heart of the issue, which is in today’s “case dismissed” file, is a double standard the airline industry sets for its passengers, and for itself.
“Why won’t Delta compensate me for a missed tour?”