Ronald Dunnington misses his Celebrity cruise because of a pilots’ strike. Can he get a refund for his entire vacation?
Read more “I can’t make it to my cruise on time — how about a refund?”
Holley Locher’s problem is all too common, but a solution eludes her — and me. At the heart of the issue, which is in today’s “case dismissed” file, is a double standard the airline industry sets for its passengers, and for itself.
Read more “Why won’t Delta compensate me for a missed tour?”
From time to time, a case crosses my desk that leaves me a little cross-eyed. Melissa Davenport’s does all that, and more.
Let’s get a few things out of the way: There’s a lot about this honeymoon-gone-wrong story that we don’t know. I’m relying on you to help me figure which missing pieces we need to collect – and ultimately, if this case is even fixable.
But based on what Davenport says happened to her daughter Amanda and her new husband, Dan, I think it’s remarkable that they’re still married.
The couple had been planning their honeymoon for a while. But life got in the way of their big vacation. The first winter after they were married, they couldn’t get away because they were still in college; the second winter, Amanda was serving in Afghanistan.
“So you can imagine the anticipation and excitement when it was finally time for them to go,” says Davenport’s mom.
Read more “Missed their honeymoon, but whose fault is it?”
Rina and Hasan Subhani disembarked from their cruise on the Carnival Glory with a sinking feeling. Along with a litany of complaints, one rises above the rest: The couple feels they were cheated from a day of their vacation.
“We paid for a seven-night cruise,” says Rina Subhani. “We got only six nights.”
Read more ““We paid for a seven-night cruise and only got six””
Question: I need some help. My friend and her husband have been extremely good to me this past year. It has been a difficult year for me personally and they have opened their home to me and their friendship has been unmerited.
Read more “No way to make ‘La Nouba’ — how about a do-over?”