Here’s why booking connections on separate itineraries is a bad idea

Dov Hook wants a refund for change fees charged by American Airlines for a missed connection. But our advocates are not inclined to assist him because his situation is the result of his own errors. Read more “Here’s why booking connections on separate itineraries is a bad idea”

Is a two-hour delay worth 25,000 American miles?

When Maurice Woolman’s flight from Berlin to Madrid was delayed, he worried that he wouldn’t be able to make his connection to Miami, which was scheduled to take off 70 minutes after his arrival in Madrid. Read more “Is a two-hour delay worth 25,000 American miles?”

My American Airlines flight was delayed multiple times, but the airline won’t compensate me

A long string of delays kept Flora Rodriguez-Brown in Dallas an extra night when she was supposed to be airborne on an American Airlines flight to Costa Rica for her vacation. Read more “My American Airlines flight was delayed multiple times, but the airline won’t compensate me”

“I’m so glad this forum exists”

When Sarah Birger’s flight to Phoenix is delayed by seven hours, American Airlines rebooks her on a flight for Albuquerque. But she’ll miss a connection if she takes that flight. Can American Airlines claim it has no further obligation to Birger after rebooking her on a flight going miles away from her original destination? Read more ““I’m so glad this forum exists””

Missing her connection cost this traveler $2,500! Can we help?

Krisztina O’Reilly flew round-trip from Cleveland to Budapest, but she missed her connecting flight and had to pay $2,500 for a new ticket to get home. Read more “Missing her connection cost this traveler $2,500! Can we help?”

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