Help! Travel insurance won’t pay for my flight delay
When Christine Porter’s flight delay strands her for 25 hours, her travel insurer balks at paying a $270 claim. After five months of bureaucratic warfare, she’s no closer to a resolution.
MISSED CONNECTION
“Not enough time for your bags”: How a 90-minute connection rule upended a flight
Thomas Larson thought he’d done everything right when he booked a flight from Raleigh-Durham to Ketchikan, Alaska. He’d bought a multi-airline itinerary through Alaska Airlines: The first leg was on American Airlines to Phoenix, then continuing on Alaska Airlines to Seattle and Ketchikan.