They flew first class for free and here’s how you can, too
A “free” first-class upgrade is the Holy Grail of air travel. Sam did it with one of the most sought-after premium sections on the planet.
MILES
Can someone please help save Viviane Tran’s honeymoon?
Viviane Tran and her husband are flying from Washington to Tokyo on US Airways for their honeymoon in April.
Does insurance cover my frequent flier miles?
He uses frequent flier miles to pay for a return flight to the United States from Australia. Insurance company is balking at a refund.
Where are the frequent flier miles I won?
Larry Babbin wins lots of frequent flier miles from American Airlines, but the points never appear on his statement. Now the company is giving him the silent treatment. Can these miles be saved?
Missing miles on a United Airlines codeshare flight
Glennellen Pace and her husband are missing thousands of frequent flier miles after a trip to Australia and New Zealand. Is there any way to find them?
I have until Friday to cough up $14,000 – should I pay?
Given my backlog of cases, it’s unusual to cover about something I just heard about a few hours ago. It’s even more unusual to redact the name of both the passenger and the airline.
Why can’t I change the name on my frequent flier award ticket?
Delta won’t make a name change on a mileage ticket, endangering one family’s cruise. Can this trip be saved?
Can I use Cathay Pacific miles to escape from New York?
Felix Chan’s parents are stranded in New York after a storm. They can’t get back to Hong Kong because he used miles to pay for their ticket. Are they stuck?