Why did United cancel my return flight?

When United Airlines cancels Michael Del Medico’s return flight from Washington to Chicago, he goes looking for answers. Can this consumer advocate help him find any? Read more “Why did United cancel my return flight?”

A $150 fee to redeposit my miles? C’mon, American Airlines

Diane Downs wants to change her flight after the location of her son’s promotion ceremony changes. Why does she have to fork over an extra $150? Read more “A $150 fee to redeposit my miles? C’mon, American Airlines”

They flew first class for free and here’s how you can, too

A “free” first class upgrade is the Holy Grail of air travel. And Sam Huang did it with one of the most sought-after premium sections on the planet — an around-the-world flight in one of Emirates’ legendary First Class Suites.
Read more “They flew first class for free and here’s how you can, too”

Can someone please help save Viviane Tran’s honeymoon?

Viviane Tran and her husband are flying from Washington to Tokyo on US Airways for their honeymoon in April. They’ve scraped together 240,000 Dividend Miles for the occasion to splurge for first-class seats.

And then they received the email. The one saying their flight schedule had changed. The one that threatens to destroy their carefully-planned postnuptial vacation. And they need your help fixing it — now.
Read more “Can someone please help save Viviane Tran’s honeymoon?”

Should I make an exception to my “no mileage cases” rule?

Ronald and Vickie Lopresti want to fly from Philadelphia to Madrid in comfort this May, not in the sardine seats where American Airlines jams passengers in the back of its planes.
Read more “Should I make an exception to my “no mileage cases” rule?”