Is there a doctor on board? True stories of in-flight medical emergencies

About halfway through a recent overnight flight from Los Angeles to New York, a call went out on the PA: Is there a doctor on board? Read more “Is there a doctor on board? True stories of in-flight medical emergencies”

Why travel insurance can save the day

When Katie Kubitskey made plans to attend a friend’s destination wedding in Izmir, Turkey, last summer, she never imagined she’d need travel insurance. Read more “Why travel insurance can save the day”

Yes, the airlines do sell refundable tickets. Yes, you should have booked one.

Yolanda Moroz didn’t know that airlines sell refundable tickets. Had she purchased one, she might not be asking our advocates to help her get a refund for her nonrefundable American Airlines ticket. Read more “Yes, the airlines do sell refundable tickets. Yes, you should have booked one.”

Princess saves the day — and a life

Phyllis Occhionero and Erna Frances thought a well-deserved and hassle-free Princess cruise from Fort Lauderdale, Fla., to their home city of Seal Beach, near Los Angeles, Calif., was just what the doctor ordered.

But doctor’s orders quickly changed to emergency care during the middle of the cruise when Frances needed surgery — stat. Read more “Princess saves the day — and a life”

Heart attack scuttles cruise on Royal Caribbean — refund, please?

Michael Smith and his wife booked a dream cruise to Alaska on Royal Caribbean’s Radiance of the Seas, only to have it stopped cold by a medical emergency. Read more “Heart attack scuttles cruise on Royal Caribbean — refund, please?”

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