Betcha didn’t know travel insurance covered that

Betsy Donley recommends travel insurance for all the reasons you’d imagine — and a few you might not. Read more “Betcha didn’t know travel insurance covered that”

Aeroflot is ignoring our reimbursement request. Can you help?

We hate to let down our loyal readers who ask us for help, but we couldn’t help Shulamit Gartenhaus with her request for reimbursement by Aeroflot. Read more “Aeroflot is ignoring our reimbursement request. Can you help?”

Lost luggage less likely with new tracking systems

Do luggage tracking systems work? You bet.

Will they keep your checked bag from disappearing the next time you fly? Maybe. Read more “Lost luggage less likely with new tracking systems”

Don’t get lost: 3 insider tips on how to keep your stuff when you fly

You’re probably feeling a sense of loss today.
Read more “Don’t get lost: 3 insider tips on how to keep your stuff when you fly”

What should we do about this $20,000 claim against Apple Vacations?

The circumstances of Michelle Melcher’s claim are common, but the sum of her claim isn’t. She — or, more precisely, her client — wants $20,000 after returning from an Apple Vacation. Read more “What should we do about this $20,000 claim against Apple Vacations?”