Question: I tried to make a hotel reservation in London, Ontario, Canada through Priceline. The site displayed three tabs. The first two tabs displayed the correct city, but when I switched to the “best deal” tab it automatically switched to London, UK. Read more “Hey, that’s the wrong London!”
Think you’ll never fall for one of those email scams — you know, the ones where someone hijacks a friend’s Gmail account and pretends to be a traveler in distress?
Well, if you think you’re too smart to become a victim, think again. Carlo has a doctorate in math, and I’ve agreed to use only his first name, because he lost four months’ salary just before Christmas to this electronic swindle.
“I wouldn’t like to be publicly known as a dupe in my school,” he says.
Carlo wants to know: Is the money gone forever? Or can I help him recover some of it?
Automatic teller machine withdrawals are subject to all kinds of fees, to the point where Washington is getting involved. But new laws won’t protect you from ATM mischief when you’re overseas.
Longtime reader Steve Loucks, who works for the travel agency consortium Travel Leaders, just returned from London, where he found a shocker on his bill:
I used my ATM card twice, once through a Lloyds Bank and then through NatWest. Both times, I discovered today, each financial institution not only took out the amount I requested but they also placed a hold on my account for those same amounts (the latter hold doesn’t expire until tomorrow). Read more “Warning: Banks putting undisclosed “holds” on ATM withdrawals”
British Airways can’t seem to stay out of the news this week. First, there was its fat-finger fare fiasco — still unresolved, as many customers wait to hear how they’ll be compensated. And just yesterday, I received word about a resolution on another case involving the airline.
Reader Nancy Ostrofsky was stranded in Miami twice while she waited to fly to London to see her son’s college graduation this summer. The first time, BA covered some of her expenses. But the second time, it fell short and eventually made her miss her son’s big day. Read more “British Airways does it again”
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