When it comes to getting advice — especially financial advice — truth can be such a relative thing. Read more “The lies your financial advisor tells you (and how to spot them)”
Tag: LIE
The truth about airline lies (can you handle it?)
The busiest summer for air travel is almost over.
But for many passengers, this flying season was the lyin’ season. Week after week, readers crammed my inbox with accusations that a flight attendant or customer service agent misrepresented the truth when they traveled.
Read more “The truth about airline lies (can you handle it?)”
The rise of the insincere travel offer – and what to do about it
Before Brenda Galindo retired to Winterville, N.C., Continental Airlines made her a promise: The frequent flier miles she’d earned from her business travel wouldn’t expire.
Read more “The rise of the insincere travel offer – and what to do about it”
If they lie to us, why can’t we lie back?
Travel companies lie to you all the time. Why can’t you lie right back?
Read more “If they lie to us, why can’t we lie back?”
Are airlines going to get away with a lie?
If the airline industry gets its way, and its cleverly named Transparent Airfares Act of 2014 passes, then the price of your airline ticket could drop significantly. At least, it’ll look that way.
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3 sweet lies you should thank a company for
It’s apologetic. It blames a “system” in which the deck is stacked against you, the consumer, for my failure to accept a case. And it offers several other options, including small-claims court or a credit-card dispute, as possible alternatives.
But a few weeks ago on this site, I confessed that I hate using the rejection letter when someone turns to me for help as a consumer advocate.
Read more “3 sweet lies you should thank a company for”
“Unbundling” is a brazen lie and it’s time for the travel industry to come clean
At about this time in 2008, passengers were beginning to adjust to a new reality, as other airlines eagerly joined in separating their luggage fees from base fares. Now, they’ve finally accepted the fee revolution, according to most experts.
An airline ticket doesn’t have to include a “free” bag or a meal, no more than a hotel room should come with the ability to use the hotel’s exercise facilities, or your rental should cover the cost of a license plate. And that’s the way it should be, they say.
Well, the experts are full of it.
Read more ““Unbundling” is a brazen lie and it’s time for the travel industry to come clean”
Ridiculous or not? Lie-flat airline seats = snoring epidemic
While everyone else is touting the benefits of new “lie-flat” airline seats in business- and first class, I know I can count on you, dear readers, to find a “down” side.
And here it is.
Read more “Ridiculous or not? Lie-flat airline seats = snoring epidemic”
Liar, liar! 28 percent of hotel guests admit they stretched the truth for a discount
If you’ve ever fudged a few facts to get a hotel discount, you’re not alone. Almost 3 in 10 hotel guests admit they stretched the truth to save a few bucks, according to a new survey.
Asked if they’d ever lied to secure a discount, 28 percent said “yes.” A majority — 72 percent — said they’d never misstated a few facts in order to save money.
The survey of more than 800 travelers was conducted last week by readers of this site, Consumer Traveler and members of the Consumer Travel Alliance.
Although the number of hotel guests who say they’ve lied may seem high, it mirrors similar surveys conducted in the past. (I’ve dealt with the subject of guest honesty in previous columns, including this memorable story.)
Of course, not everyone can agree on a definition of lying.
Read more “Liar, liar! 28 percent of hotel guests admit they stretched the truth for a discount”
Weekend survey: Have you ever lied to get a hotel discount?
Ever told a little white lie to get a few bucks off a hotel room?
Earlier this week, I brought you a stunning confession from a hotel reservationist, admitting that she lied to customers about the best rate. But do hotel guests do the same thing?
If you’ve ever bent a fact or two about your circumstances, claiming you were a government employee or a AAA member or were on your honeymoon, you can anonymously confess your sins in this week’s survey.
Read more “Weekend survey: Have you ever lied to get a hotel discount?”