The lies your financial advisor tells you (and how to spot them)
When it comes to getting advice — especially financial advice — truth can be such a relative thing.
How does your bank lie to you? Let me count the ways.
If you don’t trust your bank, you’re in good company. Financial regulations are unraveling in the wake of several shocking banking scandals Switching to Bitcoin? Ditching our financial institutions?
Please lie to us!
Do American consumers want to be deceived?
Do they like being lied to?
The truth about airline lies (can you handle it?)
The busiest summer for air travel is almost over. But for many passengers, this flying season was the lyin’ season.
Where’s the line between fine print and a lie?
They take your money. And then they take you by surprise.
5 signs you’re dealing with an honest company
I hate to burst bubbles, especially during this holiday season — but companies lie.
The rise of the insincere travel offer – and what to do about it
Before Brenda Galindo retired to Winterville, N.C., Continental Airlines made her a promise: The frequent flier miles she’d earned from
If they lie to us, why can’t we lie back?
Travel companies lie to you all the time. Why can’t you lie right back?
Are airlines going to get away with a lie?
If the airline industry gets its way, and its cleverly named Transparent Airfares Act of 2014 passes, then the price
Beware of the half-truths airlines – and passengers – like to tell
It would be inaccurate to say that American Airlines lied to Kori Conley’s friend when she tried to fix her airline ticket.
3 sweet lies you should thank a company for
As far as rejection letters go, the one I almost never use is unfailingly polite.
“Unbundling” is a brazen lie and it’s time for the travel industry to come clean
It’s been five short years since the airline industry, led by an ailing American Airlines, quietly stripped the ability to check your first bag at no extra cost from the price of an airline ticket — an act given the antiseptic name “unbundling.”
Is a call center representative lying to you? 5 ways to tell
In a previous life, I worked as a trainer and supervisor in a call center. While listening in on calls that were “monitored for quality purposes” I actually heard employees tell lies to customers — mostly to get them off the phone.
Ridiculous or not? Lie-flat airline seats = snoring epidemic
While everyone else is touting the benefits of new “lie-flat” airline seats in business- and first class, I know I can count on you, dear readers, to find a “down” side.
Oh really? 5 things companies assume about customers, but shouldn’t
They steal. They’re overgrown children. They only want a deal.
Liar, liar! 28 percent of hotel guests admit they stretched the truth for a discount
If you’ve ever fudged a few facts to get a hotel discount, you’re not alone. Almost 3 in 10 hotel guests admit they stretched the truth to save a few bucks, according to a new survey.
Weekend survey: Have you ever lied to get a hotel discount?
Ever told a little white lie to get a few bucks off a hotel room?
How companies bend the truth online: 5 secrets consumers should know
If you’re looking for reliable information about a product or service, you absolutely have to know about reputation management.