SLAPP lawsuits — which most often take the form of a defamation suit — are surprisingly common. They are meant to burden individuals with the cost of a legal defense until they stop their criticism. They affect travelers disproportionately, in large part because travelers’ opinions have the power to raise the fortunes of a hotel or restaurant — or to put them out of business.
No one likes to be wrong, especially when you write the best darned travel column in American journalism. So when a flight attendant flagged an inaccuracy in one of my recent stories, my heart skipped a beat.
Last week, the U.S. Senate rejected a bill that would have blocked airlines from shrinking the size, width, and padding of airline seats. But passengers have already won.
Do you have a right to know what’s on your dinner plate? Sen. Barbara Boxer (D-Calif.) thinks so. And I do, too.
JP Bouteille was ready to depart from Paris to Charlotte on July 5. Unfortunately, US Airways wasn’t ready to take him there.
It was an open-ended question, the kind you learn to ask after renting countless cars: Is there anything else I
The Halloween weekend stranding of more than 1,000 airline passengers at Bradley International Airport in Hartford, Conn., brought the tarmac delay activists out in full force again, pushing for new laws that they claim would prevent lengthy ground delays.
As someone who has spent a career listening to travelers complain, I know what you don’t like when you’re on vacation.
Glenn Robins is grossed out. As a frequent traveler, he assumed the sheets on his hotel bed are changed between guests.
To say the TSA just had a bad week would be a lot like saying Muammar Gaddafi is dealing with a little opposition in Libya.
EU 261. Mention the word to an airline employee, and you’re likely to get one of the following responses.
Steph Ulyett’s airline ticket should have said “Stephanie” of course, but she’s always gone by Steph, so that’s the name her partner typed into Expedia when he reserved their flights to Chicago.
No one would claim that any of the new travel-related laws scheduled to take effect in 2010 are game-changers for travelers. They’re relatively minor: a new credit card rule here, a new airport security policy there. But what kind of law would really improve your travel experience next year?
It’s not too soon to start thinking about traveling next year. In 2009, a series of new rules and regulations kick in that could affect your vacation. Ignore them, and you might find yourself delayed or denied access to your destination.