JUNK Archives

When travel companies sell their mailings lists, junk mail becomes an unwanted souvenir

February 6, 2024October 20, 2016 by Christopher Elliott

When Diana Lee Craig cast off on the Oceania Riviera’s 10-day Eastern Caribbean cruise, there were no surprises. The ship left Miami as scheduled, stopping in San Juan, St. John, Punta Cana and Nassau, before returning to Florida.

Elaine orders a mystery box from an online retailer. It's short by two items. Why won't the retailer replace the missing merchandise?

This “chunk of junk” isn’t what I thought it would be

January 29, 2024November 13, 2014 by Christopher Elliott

Elaine orders a mystery box from an online retailer. It’s short by two items. Why won’t the retailer replace the missing merchandise?

The checked-bag fee, often poorly disclosed. The resort fee billed to your room, you used the "free" wireless and unlimited local calls.

You deserve a refund for those junk fees

January 26, 2024December 14, 2013 by Christopher Elliott

What if they had to give it all back?

Do travel companies charge too many junk fees?

January 23, 2024November 4, 2013 by Christopher Elliott

Susan Jay regrets picking up the phone to make a call from Harrah’s Atlantic City. But she says she had no choice. Her cell phone wasn’t getting a clear signal.

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