Who would have thought an airline meal gone awry would reveal the over-the-top care of a Japan Airlines (JAL) flight attendant?
Read more “Japan Airlines doesn’t let a passenger go hungry”
Anyone who needs a case study about the perils of airline codesharing should look no further than Kun-Yang Lee’s story.
He was flying from Geneva to Kaohsiung City, Taiwan, last month. The ticket, booked through Expedia, was issued through Japan Airlines, had Japan Airlines flight numbers, but one leg of the flight — from Geneva to London — was on codeshare partner British Airways.
But that’s not the problem. At least not entirely.
Read more “I paid an extra $8,250 to fly home — can you help me get a refund?”
If you have a seat on a plane, shouldn’t you also have a seat assignment?
Read more “I have a seat but I don’t have a seat assignment”