Italy vacation is in limbo after Norwegian cancels flight

After Inbal Graham’s flight to Oslo is canceled, her airline offers two difficult choices: either a flight one week later or a full refund. Isn’t there a door number three? Read more “Italy vacation is in limbo after Norwegian cancels flight”

Our Vueling flight left without us — four days early

Ward Bushee arrives at the airport in Sardinia to check in for his Vueling Airlines flight to Barcelona, only to learn that his flight left without him — four days prior. He says no one told him, but Vueling initially says it did. Read more “Our Vueling flight left without us — four days early”

After van problems “ruined” our vacation, why won’t Avis offer a refund?

Sheila Addiego’s wedding anniversary is not going well because the battery in her rental van died. Is she entitled to a full refund?
Read more “After van problems “ruined” our vacation, why won’t Avis offer a refund?”

Who’s scamming me — the Bologna police or Hertz?

When Walter Heleen returned from Italy last May, he thought he’d paid all of his bills. But there was just one more thing to settle up. OK, maybe two.
Read more “Who’s scamming me — the Bologna police or Hertz?”

Wrong rate for my Tuscan villa – should they honor the price anyway?

Neil Bansal wants to be clear about how he discovered a bargain rate at the Castiglion Del Bosco in Tuscany. He didn’t go to some travel “hacking” site or forum or hear about a fare error from an insider.
Read more “Wrong rate for my Tuscan villa – should they honor the price anyway?”