INSURANCE CLAIM Archives

Michael Roehricht found himself in a tough spot after damaging a rental car from Enterprise in Germany. Despite his efforts to work with his car insurance company to cover the damages, Enterprise refused to provide the necessary repair invoice, leaving Michael in limbo. With his insurance company’s deadline approaching, Michael reached out for help. After a frustrating back-and-forth, Enterprise finally provided the documentation, allowing his insurance company to settle the claim for $17,552. This case highlights the importance of obtaining a repair invoice in rental car disputes.

How do I get a repair invoice from Enterprise? My insurance company needs it

October 23, 2024October 2, 2024 by Christopher Elliott

Michael Roehricht needs a repair invoice from Enterprise to file a claim with his car insurance company. Why won’t the company send him the paperwork?

Robert and Beverly Isman had to cancel their dream Nile river cruise with Overseas Adventure Travel after Beverly received a diagnosis of advanced pancreatic cancer. Despite filing a claim with their travel insurance company, Allianz, and having it approved, Overseas Adventure Travel delayed their $18,652 refund for nearly nine months. Frustrated and exhausted, the Ismans sought help, and with some persistence, they finally received their refund, plus interest. This case highlights the challenges of dealing with Overseas Adventure Travel and the importance of staying proactive in claim disputes.

Why won’t Overseas Adventure Travel refund my $18,652 tour? I have travel insurance!

October 23, 2024September 30, 2024 by Christopher Elliott

Robert and Beverly Isman were about to cast off on a once-in-a-lifetime Nile river cruise when they received a devastating medical diagnosis: Beverly had advanced pancreatic cancer.

Maria Jacobson was shocked when she received a $3,437 bill from Quest Diagnostics for a routine blood test, despite providing her health insurance information at the time of the visit. It turns out that Quest Diagnostics mistakenly used an old insurance code, leading to the full amount being billed directly to her. Despite repeated attempts to correct the error, the issue persisted. The situation highlights ongoing concerns with Quest Diagnostics' billing practices, where errors like these can leave patients with unexpectedly high charges, causing unnecessary stress and financial strain.

Quest Diagnostics overcharge: $3,437 for these blood tests?

September 5, 2024August 30, 2024 by Christopher Elliott

Why is Quest Diagnostics sending Maria Jacobson a $3,437 bill for her blood test? Her insurance company should cover it — or should it?

David Aronstein's Alaskan cruise took an unexpected turn when he contracted Covid-19. While the onboard medical team provided excellent care, he faced a new challenge upon returning home: a $750 bill for Paxlovid treatment. His insurance company required medical records to process the claim, but despite multiple attempts to obtain these from Holland America, David received no response. The cruise line directed him to fill out a release form and send it to their parent company, Carnival, but this yielded no results. David's perseverance highlights the importance of securing medical records immediately after treatment.

How do I get Holland America to send me my medical records? I keep asking.

August 2, 2024July 31, 2024 by Christopher Elliott

David Aronstein needs his medical records from Holland America. Without them, he can’t file an insurance claim for the treatment he received on a cruise. What’s the holdup?

John Schwager canceled his cruise for health reasons and filed a claim with Travel Insured International. What happened next will surprise you.

Travel Insured International owes me $12,780. Where’s the money?

September 10, 2024August 27, 2023 by Christopher Elliott

John Schwager has been waiting months for his travel insurance payment from Travel Insured International. What’s the holdup?

My GE Profile washer flooded my home. How do I get it fixed?

January 19, 2024May 1, 2023 by Christopher Elliott

Justin Carrier’s GE Profile washing machine breaks, flooding his house. One month later, GE hasn’t repaired the appliance or paid for the damages. What’s going on?

Movers damaged my antique pool table. But I have insurance. Or do I?

February 1, 2024November 23, 2017 by Christopher Elliott

When Michael Miller’s 100-year-old pool table is damaged during a move, he’s assured that insurance will cover the repairs. But now it won’t. Was he misinformed?

Travel insurance doesn't always work. There, I said it.

What to do when your travel insurance doesn’t work

September 25, 2024September 18, 2017 by Christopher Elliott

Travel insurance doesn’t always work. There, I said it.

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