Disaster repair scams target the most vulnerable. Here’s how to avoid them

No sooner had the ice thawed from this winter’s ferocious storms than the disaster repair scams appeared like spring weeds. They promised a speedy and painless recovery but delivered little — or nothing.
Read more “Disaster repair scams target the most vulnerable. Here’s how to avoid them”

Vieques is not ready for tourism — can Cape Air keep my money?

After Hurricane Maria devastates Vieques, Neil Cohn finds himself without a place to stay during his upcoming vacation. But Cape Air won’t refund or exchange his tickets. Can our advocates persuade Cape Air to make Cohn whole instead of keeping his money? Read more “Vieques is not ready for tourism — can Cape Air keep my money?”

Scam alert! In this hyperactive hurricane season, the worst may not be over

Harvey. Irma. Maria.

In a hyperactive hurricane season, the mere mention of these storms evokes fear, dread — and regret. Read more “Scam alert! In this hyperactive hurricane season, the worst may not be over”

Waterproof advice for making your home vacation-ready

If you’ve ever left for your summer vacation silently hoping your house would still be there — and in good working order — when you returned, you’re not alone. Read more “Waterproof advice for making your home vacation-ready”

Why won’t American Airlines refund my hotel?

Hurricane Matthew ruined Antonio Grau’s vacation to Portugal. Now American Airlines is ruining his hopes for a full refund. Read more “Why won’t American Airlines refund my hotel?”