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Elliott Report

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HURRICANE

Harvey. Irma. Maria. In a hyperactive hurricane season, the mere mention of these storms evokes fear, dread -- and regret.

Scam alert! In this hyperactive hurricane season, the worst may not be over

February 1, 2024October 3, 2017 by Christopher Elliott

Harvey. Irma. Maria.

In a hyperactive hurricane season, the mere mention of these storms evokes fear, dread — and regret.

Categories Commentary

Waterproof advice for making your home vacation-ready

February 1, 2024August 28, 2017 by Christopher Elliott

If you’ve ever left for your summer vacation silently hoping your house would still be there — and in good working order — when you returned, you’re not alone.

Categories Commentary

There’s a hurricane coming, but Spirit Airlines has a hand out

February 6, 2024October 12, 2016 by Christopher Elliott

With Hurricane Matthew bearing down on South Carolina, Brenda Williams has to cancel her vacation. Why won’t Spirit Airlines offer her a full refund?

Categories The Travel Troubleshooter

If they didn’t tell me about this $200 change fee, do I still have to pay it?

February 5, 2024November 16, 2015 by Christopher Elliott

A few weeks ago, Chris Singh was scheduled to fly from Minneapolis to Norfolk, Va., on United Airlines to rent a vacation home.

Categories Should I Take The Case?

A decade after Hurricane Katrina, New Orleans is back

February 5, 2024August 28, 2015 by Christopher Elliott

In 2004, 10.1 million visitors spent a total of $4.9 billion in New Orleans, according to The New Orleans Tourism Marketing Corporation

Categories Commentary
Velta Mahon’s airline ticket credit is gone and she says it’s Hotwire’s fault. Is there any hope of a refund?

My ticket credit is gone — can you help me get it back?

January 23, 2024September 26, 2013 by Christopher Elliott

Velta Mahon’s airline ticket credit is gone and she says it’s Hotwire’s fault. Is there any hope of a refund?

Categories The Travel Troubleshooter
We booked a cruise last summer. NCL notified us that we would be sailing a day after our scheduled departure

Help! I can’t make my cruise because of a hurricane

January 22, 2024February 2, 2013 by Christopher Elliott

Debra Weissman can’t get to Seattle because of a hurricane. Her cruise line will only offer a 75 percent credit toward a future sailing, even though she bought insurance. Is that enough?

Categories The Travel Troubleshooter
When hurricane Irene plowed through the Northeast late last summer, she didn't just leave half of New England underwater.

Case dismissed: Canceled our tour after a hurricane — how ’bout a refund?

January 22, 2024October 6, 2011 by Christopher Elliott

When hurricane Irene plowed through the Northeast late last summer, she didn’t just leave half of New England underwater. The storm also ruined a vacation or two, including the tour of Niagara Falls Jim Allendoerfer had set up for his fiancee and her family.

Categories Commentary

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