Can you stay in a terrible hotel and then get a refund?

Wendy Rutkowski stayed in a terrible hotel, and she wants a full refund. But can you get your money back when you accidentally booked a room at the No-Tell Motel? Read more “Can you stay in a terrible hotel and then get a refund?”

My hotel complaint: I couldn’t turn the heat up or down!

This hotel complaint sounds like a bad joke. Read more “My hotel complaint: I couldn’t turn the heat up or down!”