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Elliott Report

Elliott Report

  • Home
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HOSPITALITY

Tipping is dead. At least tipping, as you and I understand it. A mandatory 20 percent gratuity on every restaurant meal? Obligatory tips for housekeepers, concierges and tour guides? Kiss them goodbye.

Some Americans have stopped tipping. Should you, too?

March 27, 2025May 4, 2024 by Christopher Elliott

Tipping is dead.

At least tipping, as you and I understand it. A mandatory 20 percent gratuity on every restaurant meal? Obligatory tips for housekeepers, concierges and tour guides? Kiss them goodbye.

Categories Advice, On Travel
Jeff von Bargen discovered mouse droppings in his vacation rental in San Luis Obispo, California and left the home after a sleepless night. The owner offered to refund part of von Bargen's rental fee in exchange for a five-star review, but von Bargen refused and contacted Vrbo, the vacation rental platform he used to book the property.

Mice in my vacation rental! But why can’t I get a refund?

September 20, 2024February 20, 2023 by Christopher Elliott

What are the policies of the major vacation rental platforms when it comes to mouse infestations? And what should you do if you find a mouse in your vacation rental?

Categories Advocacy
I’m writing this at the end of a long road trip, a journey on which I’ve encountered some of the best and worst service imaginable.

The three kinds of hospitality you’ll encounter on the road

January 26, 2024May 7, 2014 by Christopher Elliott

… Read more

Categories Commentary

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